Computing
Getting Help
Sending an e-mail to gsithelp [at] u.washington.edu is the best method for getting help from GS-ITS. This method creates a request in our tracking system so we can ensure your question is addressed as quickly as possible. You should receive a confirmation by email that we've received your request within a few minutes.
If you do not receive a confirmation or you would prefer to speak with us on the phone or in person, please call or stop by our office.
gsithelp [at] u.washington.edu
Phone
(206) 685-7352
Location
Foege Building S436
Request Creation Tips
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Include your name, lab group, location, and phone number.
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Clearly state the problem and when it started occurring. If you've received any error messages, include those.
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On what system or systems does the problem occur?
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If you've attempted to fix the problem yourself, let us know what you've tried.
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How soon do you need the problem fixed? Does this problem impact a time sensitive project?
GS-ITS Staff Directory
Michael Beaudet
Director, Departmental Computing
Office: Foege S343C
Phone: (206) 543-0129
Brian McNally
Manager, Research Computing Team
Office: Foege S048A
Phone: (206) 543-7363
Charles Winston
Manager, Core Services Team
Office: Foege S436
Phone: (206) 685-7162
Justin Reichel
Core Services
Office: Foege S436
Phone: (206) 221-7718
Brendan Henry
Systems Administration
Office: Foege S048
Phone:206-543-1367Alexander Safir
Systems Administration
Office: Foege S046
Phone: (206) 685-7340
Skylar Thompson
Systems Administration
Office: Foege S046
Phone: (206) 685-7354