Contact GS-IT

Getting Help

Sending an e-mail to gsithelp [at] u.washington.edu is the best method for getting help from GS-IT. This method creates a request in our tracking system so we can ensure your question is addressed as quickly as possible. You should receive a confirmation by email that we’ve received your request within a few minutes.

If you do not receive a confirmation or you would prefer to speak with us on the phone or in person, please call or stop by our office.

E-mail: gsithelp [at] u.washington.edu

Phone: (206) 685-7352

Location: Foege Building S436

Request Creation Tips

1. Include your name, lab group, location, and phone number.
2. Clearly state the problem and when it started occurring. If you’ve received any error messages, please include those.
3. Tell us what system or systems the problem occurs on.
4. If you’ve attempted to fix the problem yourself, let us know what you’ve tried.
5. How soon do you need the problem fixed? Does this problem impact a time sensitive project?

GS-IT Staff Directory

Michael Beaudet
Director, Departmental Computing
Office: Foege S343C
Phone: (206) 543-0129

Brian McNally
Manager, Research Computing Team
Office: Foege S048A
Phone: (206) 543-7363

Charles Winston
Manager, Core Services Team
Office: Foege S436
Phone: (206) 685-7162

Justin Reichel
Core Services
Office: Foege S436
Phone: (206) 221-7718

Brendan Henry
Systems Administration
Office: Foege S048
Phone: (206) 543-1367

Alexander Safir
Systems Administration
Office: Foege S046
Phone: (206) 685-7340

Skylar Thompson
Systems Administration
Office: Foege S046
Phone: (206) 685-7354